Frequently Asked Questions by Members
UPDATE 15 DECEMBER 2021: There are a limited number of the PCI 50th Anniversary Membership Directories available for sale. These directories include over 25 pages of historical information regarding EANGUS as well as contact information for each of our members, and many photos and memories of their service. If you’re interested in purchasing a directory, please contact the EANGUS National Office at eangus@eangus.org
UPDATE 23 AUGUST 2021: The EANGUS Membership Directory has been shipped to those members who purchased one. If you have not received your Directory by the end of August, please contact the National Office at eangus@eangus.org and we will check with PCI to get a status. Thank you for your support of the EANGUS 50th Anniversary Edition of the Membership Directory!
UPDATE 28 JUNE 2021: For our members who purchased the EANGUS Membership Directory celebrating our 50th Anniversary Conference, we are happy to report that it has passed our final edits and review and was sent to press! We’re told that the average time to print and ship the Directory is about 8 weeks. Therefore, we expect they should be in your hands by early September. For those that ordered the entire package, the other merchandise and apparel was shipped in April/May so you should already have those items. If you did not receive those items, please contact PCI Customer Service at the phone number below or contact the EANGUS National Office at eangus@eangus.org
- I received an email/postcard/phone call from a company asking for my personal information and said they were working with EANGUS. Is this a legitimate project or is it a scam?
It’s legit! In celebration of our 50th Anniversary, we have partnered with PCI (also known as Publishing Concepts) to produce our new member directory. PCI is a family owned business based in Dallas, TX EANGUS has been working with since 2009. PCI has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for almost 100 years. This project allows EANGUS to receive important updates to our database so we know more about our members and how we can better serve you and future members. - Does EANGUS benefit from this at all?
Yes, in a few different ways:
a. Updated Information – allows us to effectively communicate with and engage members
b. Legacy – preserves the history of our organization
c. Revenue – generates non-dues revenue for military programs
d. Pride – wearing apparel shows support and love for our organization. - How do I know my information will only be used for directory purposes?
PCI is committed to protecting your information. The names, addresses and information provided to PCI for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or law. Upon completion of the project, PCI will redact PII (Personal Identifiable information) from any and all electronic files that we have supplied or were produced by PCI in connection with the production of the directory. The database will also be deleted from the PCI server after the project completion for security. - I would like to verify or update my information. How may I do this?
– If you received a postcard or an email with a telephone number, you may call the number to speak with a real, live human being representing the EANGUS 50th Anniversary project. They will verify the information we have on file for you and make any updates where needed.
– If you received an email with an embedded link, simply click the link to go to the online site to review your information. - Can I choose what information prints in the directory?
When you call to update your information, you can tell the representative if you prefer any of your information be excluded. You can also communicate your preferences to PCI’s customer service helpdesk at 1-800-982-1590 / customerservice@publishingconcepts.com or to the organization directly. - Can anyone purchase a directory?
The EANGUS 50th Anniversary Member Directory is available for sale only to EANGUS members.
You will be listed in the directory whether you decide to purchase a copy or not. - I ordered a directory/package over the phone and would like to cancel my order. How do I do this? Contact PCI’s customer service help desk at 1-800-982-1590 / customerservice@publishingconcepts.com and they will take care of this for you.